PRIVACY POLICY

Shantell’s Natural Hair

Effective Date: January 1, 2026

Websites Covered: www.Shantellsnaturalhair.com, www.Shantellsnatural.net

Shantell’s Natural Hair (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website, purchase products, or use our services.

By using our Website, you agree to the terms of this Privacy Policy.

Article 1 – Definitions

a) Website

Refers to www.Shantellsnaturalhair.com and www.Shantellsnaturalhair.net, including any future mobile applications or platforms operated by the Company.

b) Data Controller

Shantell’s Natural Hair is the publisher, owner, and operator of the Website and is responsible for the collection and processing of Personal Data.

c) You / User

Any individual who visits, browses, or makes a purchase through the Website.

d) Goods

Physical or digital products sold on the Website, including but not limited to hair products, cosmetics, books, digital guides, templates, and educational materials.

e) Services

Any services provided through the Website, including educational content, consultations, classes, or programs.

f) Personal Data

Any information that can identify you directly or indirectly, such as your name, email address, shipping address, billing information, IP address, or device data.

Article 2 – General Information

This Privacy Policy describes how we collect and use Personal Data when you:

• Visit our Website
• Purchase our Goods
• Subscribe to emails
• Interact with our content or services

This Privacy Policy does not apply to third-party websites or platforms linked from our Website. We encourage you to review their privacy policies separately.

Article 3 – Contact Information

Data Controller: Shantell’s Natural Hair

📧 Email: ShantellsNaturalHairLLC@gmail.com

📍 Location: Washington, D.C., United States

Article 4 – Data Processing Location

All data processing activities take place in the United States.

If data is transferred internationally, it will be handled in accordance with applicable data protection laws, including GDPR where required.

Article 5 – Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will apply only to information collected after the updated effective date unless otherwise required by law.

You are encouraged to review this Privacy Policy periodically.

Article 6 – Personal Data We Collect

a) Passive Data Collection

We may automatically collect certain information such as:

• IP address
• Browser type
• Device type
• Location data
• Session and usage data

b) Purchase & Billing Information

When you make a purchase, we collect necessary billing and shipping details.

Payment information is securely processed through third-party payment providers. We do not store full credit card numbers.

c) Email Communications

If you subscribe to our emails, we collect your name and email address. You may unsubscribe at any time.

d) Customer Feedback

We may collect information you voluntarily provide through surveys, reviews, or customer service communications.

Article 7 – Cookies & Automatic Data Collection

We use cookies and similar technologies to:

• Improve Website functionality
• Personalize user experience
• Analyze traffic and usage
• Support marketing efforts

You may disable cookies in your browser, but some Website features may not function properly.

Third-party analytics or advertising providers may also place cookies according to their own privacy policies.

Article 8 – Third-Party Service Providers

We may share Personal Data with trusted third-party providers that assist with:

• Website hosting
• Payment processing
• Order fulfillment
• Email communications
• Analytics and marketing

We do not sell your Personal Data.

Article 9 – Social Media & Plugins

Our Website may include social media features (Instagram, Facebook, Pinterest, etc.).

Interactions with these platforms are governed by their respective privacy policies.

Article 10 – Data Storage & Security

We use reasonable administrative, technical, and physical safeguards to protect your Personal Data.

While no system is 100% secure, we take data protection seriously.

Personal Data is retained only as long as necessary to:

• Fulfill orders
• Provide services
• Comply with legal obligations
• Resolve disputes

In the event of a data breach, we will notify affected users as required by law.

Article 11 – How We Use Personal Data

We may use your Personal Data to:

• Process orders and payments
• Deliver products and services
• Communicate with you
• Improve Website performance
• Send marketing emails (with consent)
• Comply with legal requirements

Article 12 – Disclosure of Personal Data

We may disclose Personal Data when required to:

• Comply with laws or legal processes
• Respond to lawful requests
• Protect our rights, customers, or business
• Investigate fraud or security issues

Article 13 – Email Opt-Out

You may opt out of marketing emails at any time by:

• Clicking the unsubscribe link
• Emailing

Transactional emails related to orders or accounts may still be sent.

Article 14 – Access, Updates & Deletion

You have the right to:

• Access your Personal Data
• Request corrections
• Request deletion
• Restrict processing

Requests can be made via email at ShantellsNaturalHairLLC@gmail.com.

Article 15 – Acceptance of Risk

By using the Website, you acknowledge that internet transmissions are not entirely secure and that you provide information at your own risk.

Article 16 – Your Privacy Rights

You may have rights under applicable laws, including:

• Right to be informed
• Right to access
• Right to correct or delete data
• Right to restrict processing
• Right to file a complaint with the FTC or other authorities